Refund and Returns Policy

Thank you for shopping at Lancaster Homebrew. We want to ensure that you are completely happy with your purchase. If you are not entirely satisfied , we’re here to help.

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

You will also need your original receipt or other proof of purchase. We are not able to accept returns on certain items. Grains, malt extracts, and yeasts are non-returnable items.

Refunds

Once we receive your return, we will inspect it and notify you of the status of your refund.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within as detailed in your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. If you receive a refund, the cost of return shipping may be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us at:

Lancaster Homebrew
1551 Manheim Pike
Lancaster, PA 17601
717.517.8587

Need help?

Contact us at info@lancasterhomebrew.com for questions related to refunds and returns.